BG Computers · service
Computer & Laptop Repair for All of Serbia — Ship Us Your Device, Return Is On Us

Computer & Laptop Repair for All of Serbia — Ship Us Your Device by Courier

If you have already been to two or three repair shops and heard “it’s not worth fixing,” “we don’t have the parts,” or simply “we don’t know what’s wrong” — you are not in the wrong place. And if you don’t live in Belgrade, that’s no longer an obstacle either. We work for all of Serbia: you pack up your laptop or computer, send it by courier, we repair it and return it to you at our own expense. You don’t have to travel, you don’t have to take a day off, and you don’t have to hunt for “someone in Belgrade who can drop it off for you.”

We’re called BG Computers, we have three shops in Belgrade and over 370 reviews on Google. For years we’ve handled exactly the faults many repair shops won’t even touch — motherboards, graphics cards, data recovery, liquid-damaged devices. If your local technician told you it’s not worth it or that they don’t do that kind of work, chances are it’s something we do every single day.

Devices reach us daily from Novi Sad, Niš, Kragujevac, Subotica, Zrenjanin, Pančevo, Čačak, Kraljevo, Novi Pazar, Kruševac, Leskovac, Smederevo, Valjevo, Šabac, Užice, Sombor, Vranje and Loznica — as well as from smaller towns where the nearest serious repair shop is hours away by car. For us, all of Serbia is within a courier’s reach: if there’s no one in your town who can take on a complicated fault, a box sent to us is often the fastest and cheapest solution.

Another Shop Gave Up? That’s Exactly Why to Send It to Us

Most repair shops handle the easier jobs — screen replacements, keyboards, reinstalls, cleaning. That’s perfectly fine, but when a fault reaches deep into the motherboard or graphics, that’s where many throw in the towel. For us, that’s where we’re just getting started. We do microsoldering and BGA reballing (removing and re-soldering chips), liquid-spill restoration, and data recovery from drives others have already written off.

Let’s be honest up front: not every single fault can be repaired. Some devices are physically too damaged, and for some the repair simply isn’t worth it compared to the cost of a new one. But we tell you that only after we open the device and see what we’re dealing with — not over the phone, off the top of our heads. The point is that we try even when others said no. Plenty of devices others wrote off have come back to life with us.

Complicated Fault = Diagnostics and Disassembly Are Free

This is clear and there’s no fine print: if you send us a device with a serious fault that others couldn’t or wouldn’t solve, diagnostics are free — even when it requires disassembling the device, meaning opening it up and removing parts to see what really failed. We open it, take measurements, find where the problem is, and only then tell you what it is and how much the repair costs. You pay only if we fix it. If we determine it’s not worth it or that it can’t be done, you owe nothing for the inspection.

Here’s what people most often send us from outside Belgrade:

  • Motherboards — laptop won’t power on, shuts down, won’t charge, short circuit, black screen while the lights are on. We do motherboard repair, including microsoldering and BGA reballing.
  • Graphics cards — artifacts on the screen, overheating, a computer or laptop with no display. More on graphics card repair.
  • Data recovery — the drive is “clicking,” isn’t detected, was formatted by mistake, important photos and documents. See data recovery.
  • Liquid-damaged laptops — coffee, water, juice. The sooner it reaches us, the better the odds. This falls under standard laptop repair, along with keyboards, hinges and the rest.

How Shipping From Outside Belgrade Works

Not being in Belgrade is no problem. The whole process is deliberately simple — you don’t need to know anything about the technology, just pack the device and get in touch. You pay for shipping one way only, and the return of the repaired device is on us. That’s our way of making the decision easy for you: you have nothing to lose except a single courier shipment.

  1. Get in touch at 069 1303 111 (call or message) and briefly describe the fault — what the device does, what it doesn’t do, and whether it has already been repaired somewhere.
  2. Pack the device — in its original box if you have one, or in any sturdy box with enough padding (bubble wrap, foam, styrofoam, even crumpled paper) so it doesn’t get knocked around in transit.
  3. Send it by courier to the address we give you. You pay for that shipment, at the courier’s rates — we take nothing there.
  4. We run diagnostics and quote you a price before touching anything. For complicated faults, that inspection is free, even when disassembly was needed.
  5. We repair it only once you say “go ahead.” If you don’t agree with the price, you owe nothing for the diagnostics on complicated faults.
  6. We return your repaired device by courier — at our expense.

So the only transport cost you have is shipping the device to us. Everything else is agreed in advance and nothing comes as a surprise.

Why Us

Because we don’t shy away from the hard jobs and we don’t do them on the side. We have the equipment and, more importantly, the patience to sit down over a motherboard and hunt for the cause — rather than immediately saying “the whole board needs replacing.” Often the problem is a single chip, a single capacitor or one broken connection — and that’s the difference between a repair and throwing the device away. In smaller towns there’s often neither the tools nor the experience for that; over 370 satisfied people on Google didn’t add up by accident.

And the most important thing for you — transparency. You always get the repair price up front. You can find ballpark prices for our services in the price list, while the exact amount for your specific device we tell you after diagnostics, before we begin. No hidden costs and no “well, this came up too, so it’s twice as expensive.”

Frequently Asked Questions

Do you really return the device at your own expense?

Yes. You pay to ship the device to us one way, at the courier’s rates. The return of the repaired device to your address is on us. This applies to customers across all of Serbia.

Do you accept devices from my town?

Yes, we work for all of Serbia. Whether you’re in Novi Sad, Niš, Kragujevac, Subotica, Zrenjanin, Čačak, Kraljevo, Užice, Kruševac, Vranje, Sombor or anywhere else — the courier reaches everywhere. You send the device one way, and we return it to you repaired at our own expense.

How much does diagnostics cost if others didn’t solve the fault?

If it’s a complicated fault that another shop couldn’t solve, diagnostics are free — even when we have to disassemble the device. You pay only if we agree on the repair. Prices for the repairs themselves are in the price list.

What if my fault can’t be repaired?

We’ll tell you honestly. We don’t promise that absolutely everything can be fixed — some faults are too severe, or the repair isn’t worth it compared to the cost of a new device. But we’ll try even where others gave up, and after diagnostics we’ll clearly tell you whether it makes sense and how much it costs. On complicated faults we don’t charge for the inspection even when the answer is “it’s not worth it.”

How do I pack the device so it isn’t damaged in transit?

Put it in a sturdy box, with bubble wrap, foam or crumpled paper around it so it can’t move or get knocked about. If you have the original box, even better. Before sending, call us so we can give you the exact address and instructions.

How long does the repair take when I send a device from outside Belgrade?

It depends on the fault and on whether we’re waiting for a part. We give you a realistic timeframe right after diagnostics, together with the price, so you know where you stand before you decide. We don’t promise “in half an hour” what actually takes serious work, but we keep you in the loop.

Ready? Call 069 1303 111, describe the fault and send us the device — the rest is on us.

Need help?

Diagnostics are free, and a courier picks up and returns the device at your address.

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